Personal data protection

(update 09/2023)

Data collection on our website

Who is responsible for data collection on our website?

The data processing on this website is carried out by the website operator. You can find their contact details below:

MS Management

Michaela Sittsam

Beverwijker Ring 12

56564 Neuwied

Germany

Phone: +49 (0) 2631 9393912

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.

Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website.

Legal basis for data collection on our website

The basis for data collection and processing as well as the use of the services of external service providers such as Google, Facebook, Instagram is Article 6 Paragraph 1 Letter b GDPR or Article 9 Paragraph 2 Letter A GDPR, as special data categories are concerned processed according to Art. 9 Para. 1 GDPR. This legal basis allows the processing of data to fulfill a contract or pre-contractual measures.

If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing is also based on Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Article 6 (1) (b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing can also take place on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR.

Data protection declaration for our social media appearances

This data protection declaration applies to the following social media sites:

https://www.facebook.com/loveofbagsde

https://www.instagram.com/love.of.bags_official/

https://www.tiktok.com/@loveofbagsde

Hosting

We host the content on our website with the following provider: Shopify International Ltd. 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04XN32 Ireland.

This website is hosted externally. The personal data collected on this website is stored on the hoster's servers. This can be v. a. IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website.

The external hosting is carried out for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para. 1 lit. f GDPR). If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their performance obligations and follow our instructions in relation to this data.

Cloudfare

Shopify uses Cloudfare. Cloudfare is an American service provider that offers a content distribution network, various web security services and DNS services. Among other things, the provider collects data on:

· The retrieved website

· The type of browser used

· The operating system

· The referrer URL

· The IP address

· The requested provider

Wir haben keinen Einfluss auf die Datenverarbeitung und den Einsatz von Cloudflare, da es in der Verantwortung von Shopify liegt. Weitere Informationen zum Datenschutz von Cloudflare finden Sie hier: Cloudfare privacy

What rights do you have with regard to your personal data?

You can at any time receive free information about the origin, destination and purpose of the stored personal information. You also have the right to request a correction, update or deletion of this information. If you wish to exercise this right, please contact us at the address indicated in our contact section. You can also file a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Your surfing behavior is usually analyzed anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following data protection declaration.

General information and mandatory information

Personal data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties cannot be guaranteed.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: Bfdi Bund (german).

Right to data portability

You have the right to have data, that we process automatically on the basis of your consent or in fulfillment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing -Link. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time if you have any further questions on this topic.

Storage duration

Unless a specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we are otherwise legally required to do so or have permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons have ceased to exist.

Cookies

Some of the internet pages use so-called cookies. Cookies are small encrypted text files that are stored on your end device or computer and are often assigned to a single anonymous user. You can find detailed information about cookies at EU info cookies

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

· Browser type and browser version

· Operating system used

· Referrer URL

· Host name of the accessing computer

· Time of the server request

· IP address

This data will not be merged with other data sources.

Contact form and registration on this website

If you send us inquiries using the contact form or open a customer account or subscribe to our newsletter, your data will be saved for the purpose of processing your request. This also applies if you create reviews. You can revoke or change this data at any time. If you have any questions, please contact us.

Data transfer to third parties when concluding a contract

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.

Social media

Facebook plugins (Like & Share button)

On our website you will find plugins of the social network Facebook. Facebook is represented by the service provider Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook plugins are identified with their Facebook logo or with the 'Like' button on our site. You can find an overview of Facebook plugins here: Facebook plugins

When you visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. As a result, Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Facebook. You can find more information on this in Facebook's data protection declaration at: Facebook policy

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

Analysis tools and advertising

Google Analytics

We use Google Analytics 4. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website.

Legal basis

The legal basis for this data processing is your consent in accordance with Art.6 Para.1 S.1 lit.a GDPR.

The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

If you have given your consent, Google Analytics 4, a web analysis service provided by Google LLC, is used on this website. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Scope of processing

Google Analytics uses cookies, which enable an analysis of the use of our websites by you. The information collected by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

With Google Analytics 4, the anonymization of IP addresses is activated by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your visit to the website, your user behavior is recorded in the form of "events". Events can be:

Page Views

Visiting the website for the first time

Start of session

Your "click path", interaction with the website

Scrolls (whenever a user scrolls to the end of the page (90%))

Clicks on external links

internal searches

Interaction with videos

File Downloads

Ads seen / clicked on

In addition, the following is recorded:

Your approximate location (region)

Your IP address (in abbreviated form)

technical information about your browser and the end devices you use (e.g. language setting, screen resolution)

Your internet service provider

the referrer URL (from which website/which advertising medium you came to this website)

Purposes of using events

On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website.

Recipients

The recipients of this data are/may be:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (as provider according to Art. 28 DSGVO)

Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA

Alphabet Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA

It is not excluded that United States authorities may have access to this data.

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor according to Art. 28 GDPR)

The Google Tag Manager is a tool that we can use to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not save any cookies and does not carry out any independent analyses. It is only used for the administration and display of the tools integrated via it. However, the Google Tag Manager records your IP address, which can also be transmitted to Google's parent company in the United States.

Legal basis for the use of the Google Tag Manager Art. 6 Para. 1 lit f GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If a corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a DSGVO and § 25 Para B. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Transfer of data from third countries

If data are processed outside the EU/EEA and there is no data protection level corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to create an appropriate level of data protection. Google Ireland's parent company, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. From a data protection point of view, the USA is currently considered a third country. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

Revocation

You can revoke your consent at any time with effect for the future by calling up the cookie settings using the fingerprint on the left on our website and making your selection there using the "Settings" function. individual". If you need help, please contact us here: contact

The lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected. You can also prevent the storage of cookies from the outset by configuring your browser software accordingly. However, if you set your browser to reject all cookies, the functionality of this and other websites may be restricted. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the site (including your IP address) and from processing this data by Google if

a) you do not give your consent to the installation of the cookie or

b) you download and install the browser add-on to deactivate Google Analytics here

You can find more information about the terms of use of Google Analytics and data protection at Google here and at here (german).

IP Anonymization

The IP anonymization function is activated by default in Google Analytics 4. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

For more information about Google Fonts, see Google fonts and Google's privacy policy: Google policies

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: Google opt out

Objection against data collection

You can prevent Google Analytics from collecting your data by setting up the corresponding function on your browser. An opt-out cookie prevents the collection of your data on future visits to this website. You can find more information on how Google Analytics handles user data in Google's privacy policy: Google analytics

Order data processing

We have concluded a contract data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".

The summary of the recorded data in your Google account is based solely on your consent, which you can give or revoke with Google (Article 6 (1) (a) GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merger), the collection of data is based on Article 6 (1) (f) GDPR. The legitimate interest results from the fact that the website operator has an interest in the anonymous analysis of website visitors for advertising purposes.

Further information and the data protection regulations can be found in Google's data protection declaration at: Google data protection policies

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is a check module whether the data entry on our website (eg in the contact form) is done by a human being or an automated program. reCAPTCHA thus analyzes the behavior of the visitor through various characteristics. This analysis begins automatically as soon as the visitor enters the site. To analyze behavior, reCAPTCHA analyzes various information (e.g. IP addresses, time spent on the site or movements made by the user's mouse). This data is transferred to Google. The language of the reCAPTCHA tool is set in French. If you encounter problems with this tool, please contact us here: contact

The reCAPTCHA module and the analyzes are done completely in the background. Visitors to the website are not informed of this analysis.

The storage of reCAPTCHA data takes place on the basis of Article 6.1 f of the German data protection law. The owner of this website has a justified interest in preventing its internet offers from automatic spying and SPAM.

Further information on Google reCAPTCHA and the use of user data can be found at: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/about

Facebook pixel

Our website uses the Facebook visitor action pixel to measure the conversion rate. The provider is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

In this way, the behavior of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook guidelines. This enables Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

You will find further information on protecting your privacy in Facebook's data protection information: Facebook data protection

You can also disable the Custom Audiences remarketing feature in the Ads Settings section of Facebook advertise settings. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: EU your online choices

Facebook Conversion API

On our website we use Facebook Conversion API, a server tool for measuring conversion events.

Personal data

Usage Data (e.g. pages visited, content interests, time of use), Communication Data (e.g. information of devices used, IP addresses), Location Data (information on the geographical positioning of a device or a person), the processing of information: email address, telephone number, gender, date of birth, first and last name, address, identity of the user.

Purpose of data processing

This is a data interface through which we transmit data about your behavior on our website to Facebook for evaluation. This allows us to show you advertisements that match your user behavior on our website.

In this way, the behavior of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook advertisement. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and to optimize future advertising measures.

The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with Facebook guidelines. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of data cannot be influenced by us as the site operator.

Recipient

We will not share your information with third parties. In the area of ​​the Facebook Conversion API, however, we work together with Facebook (now Meta), who create user statistics together with us. Data is also processed in the USA. As a basis for this data processing, we use the standard contractual clauses approved by the EU Commission.

Supplier

Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Purpose of data processing

Facebook Conversion API

Details/Information related to personal data protection:

https://www.facebook.com/about/privacy

https://www.facebook.com/settings?tab=ads

Payment service providers

Klarna

We use the services of the online payment system Klarna of the Swedish company Klarna Bank AB with headquarters at Sveavägen 46 11134 Stockholm, Sweden. If you opt for this service, personal data will be sent to Klarna, stored and processed/

The purpose of using this payment provider is to optimize the payment process on our website.

For this purpose, the following data is stored on the Klarna Checkout page:

· Surname

· Address

· Birth date

· Bank details (account number, credit card number etc)

· IP address and contract data

· Browser type

· Operating system

· Date and Time

· Language settings

· Payment information such as credit card information or your bank account number

· Product information such as the type of item and the price of the product

If you pay via Klarna, you pass on your personal data to Klarna.

How long Klarna stores your personal data depends on the purposes for which Klarna uses the personal data.

You can find more information about data protection at Klarna here: Klarna privacy

Legal basis: Article 6 (1) (C) GDPR and Article 6 (1) (f) GDPR

Shopify Payments

We use the service of the online payment system Shopify Payments.

The purpose of using this payment provider is to optimize the payment process on our website.

The provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canalo Dock, Dublin, DO2H, Ireland.

In order to process orders and payments, Shopify Payments collects customer personal data such as :

· Surname

· Address

· Bank account number

· Credit card number

· Bank code

If you pay via Shopify Payments, you pass this data on to the payment provider Stripe.

Shopify Payments retains your personal information for as long as they are providing the Services to you or for the period while they reasonably expect to be providing the Services.

You can find more information about Stripe's data protection here: Stripe privacy

Legal basis: Article 6 (1) (C) GDPR and Article 6 (1) (f) GDPR

PayPal

We use the service of the online payment system PayPal. The provider is PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg

The purpose of using this payment provider is to optimize the payment process on our website.

In order to process orders and payments, PayPal collects personal customer data such as:

· Payment Amount

· User device information

· Technical Usage Data

· Geolocalization of users

In addition, the following data can be collected:

· Surname

· Address

· Telephone number

· Email

· Bank account number

If you pay via PayPal, you pass this data on to the provider PayPal.

PayPal retains your personal information for as long as is necessary or permitted within the context of the purpose for which it was collected and in accordance with applicable law.

You can find more information about PayPal's data protection here: PayPal privacy

Legal basis: Article 6 (1) (C) GDPR and Article 6 (1) (f) GDPR

Opt Out Function

You can disable the use of cookies by clicking on the fingerprint on the left side of our website. By clicking the "Reject" button (Ablehnen/Refuser), we respect your privacy and do not set any cookies that are not necessary for the operation of this website.